Microsoft Confirms Its Chinese-Language Chatbot Filters Certain Topics
Microsoft Confirms Its Chinese-Language Chatbot Filters
Certain Topics
by Kevin Lui NOVEMBER 28, 2016, 5:04 AM EST
Xiaoice appeared to evade users’ questions deemed
sensitive by China.
Microsoft’s Chinese-language AI chat bot filters certain
topics, the company confirmed Monday, although it did not clarify whether that
included interactions deemed politically sensitive.
Last week, CNNMoney and China Digital Times reported that
Xiaoice would not directly respond to questions surrounding topics deemed
sensitive by the Chinese state. References to the Tiananmen Square massacre of
1989 or “Steamed Bun Xi,” a nickname of Chinese President Xi Jinping, would
draw evasive answers or non sequiturs from the chat bot, according to the
report.
“Am I stupid? Once I answer you’d take a screengrab,”
read one answer to a question that contained the words “topple the Communist
Party.”
Even the mention of Donald Trump, the American President-elect,
drew an evasive response from the chat bot, according to reports. “I don’t want
to talk about it,” Xiaoice said, reports CNN Money.
In response to inquiries from Fortune, Microsoft
confirmed that there was some filtering around Xiaoice’s interaction.
“We are committed to creating the best experience for
everyone chatting with Xiaoice,” a Microsoft spokesperson tells Fortune. “With
this in mind, we have implemented filtering on a range of topics.” The tech
giant did not further elaborate to which specific topics the filtering applied.
China’s scored dead last in a Freedom House survey on
Internet freedoms last year. Content deemed politically sensitive by the state
would be censored, and websites like Google and Wikipedia were routinely
blocked.
Microsoft says that Xiaoice engages in conversations with
over 40 million Chinese users on social media platform like Weibo and WeChat,
reports CNNMoney — a runaway success compared with Tay, Xiaoice’s ill-fated
counterpart which was essentially pranked into sending hateful messages while
it was briefly active on Twitter. Fortune was unable put Xiaoice to the test.
Last week, reports emerged that Facebook might be
developing censorship tools in a bid to return to China, which has blocked the
service alongside other platforms like Twitter since 2009.
Facebook told Fortune in a statement that it had “not
made any decision on our approach to China,” stressing that its “focus right
now is on helping Chinese businesses and developers expand to new markets
outside China by using our ad platform.”
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