Apple just announced it will fix iPhones with Touch Disease for $149
Apple just announced it will fix iPhones with Touch
Disease for $149
By Kif Leswing
Apple announced on Thursday that it will fix certain
issues with iPhone 6 Plus phones for $149, a significant discount from the $329
service charge the company had been offering users previously.
The company wrote in a service document:
Apple has determined that some iPhone 6 Plus devices may
exhibit display flickering or Multi-Touch issues after being dropped multiple
times on a hard surface and then incurring further stress on the device.
If your iPhone 6 Plus is exhibiting the symptoms noted
above, is in working order, and the screen is not cracked or broken, Apple will
repair your device for a service price of $149.
Although Apple never uses the phrase, this is a fix for
"touch disease."
The problem occurs when certain iPhone models — the
iPhone 6 Plus, in particular — have an issue with an internal part and the
display flickers, displays a grey bar at the top, and becomes unresponsive to
touch.
The issue was fairly widespread, according to our
readers, who emailed us frequently after we covered the issue in October. Most
people were frustrated that Apple, although it appeared to be aware of the
issue, would still charge out-of-warranty customers $329 for a fix.
Apple says it will reimburse customers the difference if
they already paid the $329 to get their iPhone 6 Plus fixed. Frustratingly,
Apple is still claiming the issue is caused not by an engineering defect, but
rather because the phones were "dropped multiple times on a hard
surface."
You can get your iPhone 6 Plus fixed at Apple retail
stores and authorized service providers.
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