"Restaurant Of The Future" - KFC Unveils Automated Store With Robots And Food Lockers
"Restaurant Of The
Future" - KFC Unveils Automated Store With Robots And Food Lockers
by Tyler Durden Fri, 06/26/2020 - 22:05
Fast-food chain Kentucky Fried Chicken (KFC) has
debuted the "restaurant of the future," one where automation
dominates the storefront, and little to no interaction is seen
between customers and employees, reported NBC News.
After the chicken is fried and sides are prepped by
humans, the order is placed on a conveyor belt and travels to the
front of the store. A robotic arm waits for the order to arrive, then
grabs it off the conveyor belt and places it into a secured food locker.
Customers use their credit/debit
cards and or the facial recognition system on the food locker
to retrieve their order.
A KFC representative told
NBC News that the new store is located in Moscow and was built months
before the virus outbreak. The representative said the contactless store
is the future of frontend fast-food restaurants because it's more
sanitary.
Disbanding human cashiers and
order preppers at the front of a fast-food store will be the next big
trend in the industry through 2030. Making these restaurants contactless
between customers and employees will lower the probabilities of
transmitting the virus.
Automating the frontend of a fast-food restaurant will come at a
tremendous cost, that is, significant job loss.
Nationwide (as of 2018), there were around 3.8 million employed at
fast-food restaurants. Automation and artificial intelligence are set displace
millions of jobs in the years ahead.
As for the new automated KFC restaurant in Moscow, well, it's a
glimpse of what is coming to America - this will lead to the widespread job
loss that will force politicians to unveil universal basic income.
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