World's first genderless AI voice created to stop 'exclusion'...
The world's first genderless AI voice: Researchers launch
neutral-sounding 'Q' that's neither male nor female to fight bias in smart
assistants
·
The voice was created from recordings of people
who identify as non-binary
·
More than 4,600 testers chose a voice they
perceived as being 'genderless'
·
They modulated the pitch to find a range of 145
to 175hz was gender neutral
·
Researchers hope Google and Apple will introduce
a non-binary AI assistant
By ANNIE PALMER FOR DAILYMAIL.COM and PRESS ASSOCIATION
PUBLISHED: 12:23 EDT, 11 March 2019 | UPDATED: 14:10 EDT,
11 March 2019
Talk to Apple's Siri or Amazon's Alexa and you'll notice
a common trait: They both have female voices.
While this can help make robotic assistants more
relatable and natural to converse with, it has assigned a gender to a
technology that's otherwise genderless.
Now, researchers are hoping to offer a new alternative by
launching what they're calling the world's first 'genderless voice.'
HOW DID RESEARCHERS CREATE A GENDERLESS AI?
To create 'Q', researchers recorded voices from
participants who identify as non-binary, or neither exclusively female nor
male.
Researchers then tested the voice on 4,600 people across
Europe.
Testers rated the voice between one and five, with one
being male and five being female.
The voice was modulated and then tested again until it
was perceived as gender neutral.
A pitch between 145 and 175 hertz was perceived as a
gender neutral frequency.
The voice, called 'Q', was created by researchers from
Copenhagen Pride, equality campaign organisation EqualAI and Virtue, a creative
agency under Vice, to be gender neutral.
To do this, they recorded voices from participants who
identify as non-binary, or neither exclusively female nor male.
In launching Q, they hope to break down the rise of gender
bias in smart assistants.
Experts say assigning a female voice to an AI assistant
reinforces stereotypes that females are supposed to helpful, nurturing and
caring. Additionally, that they're more appropriate for administrative roles.
'Companies turn to different research that tells them
people expect a female voice,' said Julie Carpenter, who worked on Project Q
and is a research fellow with the Ethics and Emerging Sciences Group.
'Sometimes we go back to these stereotypes and what happens
is we're reinforcing them. We're not changing them.
'There's no reason we can't have more options,' she
added.
Apple and Google do give users the option of switching
between a male and female voice for their digital assistants, but researchers
say there should be a non-binary option as well.
'Q adds to a global discussion about who is designing
gendered technology, why those choices are made, and how people feed into
expectations about things like trustworthiness, intelligence, and reliability
of a technology based on cultural biases rooted in their belief system about
groups of people,' Carpenter said.
'Q is a step forward in true innovation because it forces
a critical examination of these belief systems.'
Last May, Google rolled out six new voices for its Google
Assistant, among which are R&B singer John Legend.
Amazon, too, launched eight new male voices last year,
but the original female voice remains the default option.
The creators behind Q are hoping the genderless voice
will get tech giants' attention and lead to it being included in their products
in the future.
'It's basically about keeping the technology companies
responsible,' Casper Klynge, Danish tech ambassador, explained.
'And what we would argue is that they need to take a
societal responsibility which is proportional to the kind of influence they
exercise.'
Thomas Rasmussen, head of communication for Copenhagen
Pride, said Q would help combat 'harmful and often very limiting gender
stereotypes,' as well as raise the issue to Silicon Valley giants.
'With Q - a neutral voice with no preassigned gender - we
aim to get the attention of leading technological companies that work with AI
to ensure they are aware that a gender binary normativity excludes many people
and to inspire them by showing how easy it would actually be to recognise that
more than two genders exist when developing artificial intelligence devices,'
Rasmussen said.
'This is about giving people choices and options. It is
about freedom and inclusion.'
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