All Ears: Always-On Listening Devices Could Soon Be Everywhere
All Ears: Always-On Listening Devices Could Soon Be
Everywhere
Tiny microphones are moving us toward a world where all
gadgets can respond to a voice command
By Christopher Mims July 12, 2018 12:00 p.m. ET
If every tree falling in every forest might soon be heard
by an internet-connected microphone, what hope is there for our privacy?
Already when you’re sitting in a room with an iPhone, an
Apple Watch and a smart assistant like Amazon Echo or Google Home, you’re
surrounded by a dozen microphones. (Newer iPhones have four and the Echo has seven,
while the smartwatch has just one, for now.)
Add in the latest smart wireless headphones—Apple’s
expected next-generation AirPods or competing ones from Bose or Shure—along
with talking microwave ovens and TVs from Samsung, LG and others, and anyone at
home or in an open-plan office could soon be within earshot of hundreds of
microphones. Most of them will be listening for a wake word like “Alexa,” “Hey
Siri,” or “OK Google,” just as our phones and smart assistants do now.
The roadmaps of tech giants and startups alike show how
sound is poised to become the first ubiquitous connection between users and the
artificial-intelligence hive mind the internet is becoming.
Driving this change are massive volumes of components,
originally designed for smartphones and other mobile devices, that have dropped
in price and grown in functionality over the past decade.
Mini Mic
For a hundred years, microphones consisted of a
relatively large membrane whose vibrations were converted to electrical
impulses. But starting in the 1980s, engineers worked out ways to make
microphones tiny, bordering on microscopic. Most still have a pocket of air
trapped behind a vibrating element, but now they can be carved out of silicon,
just like the microchips to which they’re attached. Smartphones, smart speakers
and any other gadget that listens for your voice all use these kinds of
microphones.
Knowles Corp., based in Itasca, Ill., has more than 50%
of this market. Selling to all major manufacturers of mobile devices, the
company has shipped 12 billion of them over the past decade, says a company
spokesman. (A long list of other microphone suppliers, including Goertek, AAC
Technologies and STMicroelectronics, constitute the remainder of that market.)
Vesper's tiny piezoelectric MEMS microphones next to a
pencil. PHOTO: VESPER TECHNOLOGIES
One ongoing challenge for microphones has been physics:
The smaller microphones get, the more of them you need to capture a sound, and
the more processing of that sound is required.
Startups such as Boston-based Vesper Technologies,
Inc.—which has received money from Baidu, Bose and Amazon’s Alexa Fund—are
meeting the challenge with even tinier, yet more capable designs built around
minuscule flaps of silicon that generate electric current when bent by sound
waves. Vesper claims this gives their microphone unique capabilities, like
understanding your voice even in windy conditions, and drawing zero power when
awaiting a “wake word,” since sound itself generates the power the microphone
needs.
The total cost to equip a gadget with an array of these
tiny microphones and the electronics to interpret simple commands is
approaching $10 or less, says Matt Crowley, Vesper’s chief executive.
Individual microphones now cost between 20 cents and 60 cents, says Mike Rosa,
an analyst and marketing chief at Applied Materials Inc., which supplies
manufacturing equipment to makers of microchips.
Always Listening
We’re moving toward a world in which everything with a
plug or battery can respond to a voice command.
Apple’s next AirPods could have many of the capabilities
that Vesper claims its microphones will enable, such as built-in noise
cancellation. (In the past, Apple has used several suppliers for its
microphones.) Meanwhile, the CEO of Samsung’s consumer-electronics division
recently told The Wall Street Journal that by 2020 his company plans to equip
every single device it sells—from TVs to refrigerators—with microphones.
It could be unnerving to be surrounded by listening
devices, but the paradox is that as the technology develops, so does our
ability to free these gadgets from having to connect to the internet.
Consider the voice-controlled trash can from Simplehuman.
Say “Open can” and it opens—and then closes on its own once the user walks
away. That’s it.
While it’s easy to make fun of a high-tech trash can,
especially one that costs $200, this one tackles one of the biggest concerns
that comes with smart assistants: the fact that they record what we tell them
and send it back to their parent companies.
Simplehuman’s trash can doesn’t do this, says Guy Cohen,
the company’s director of electronics engineering. That’s because the latest
microphones and their attached microprocessors process human speech in the
gadget itself, without connecting to the cloud.
At first, self-contained processing in gadgets will be
limited to simple commands and wake words, like telling a device to turn on or
setting a timer. In time, these commands will become more complex.
One justification for adding voice control to everything
we use is that it could ultimately be an easier and more elegant interface than
the morass of buttons and menus we face today. Just think how hard it is to
work a friend’s microwave, convection oven or thermostat, and imagine instead
just telling it what you’d like it to do.
A future full of always-listening devices will have its
own complications, of course. One challenge will be the necessity of all of us
going through our days constantly muttering to ourselves, or projecting our
voices at tin-eared appliances.
As anyone who lives with multiple virtual assistants can
attest, it is tricky to talk to one without inadvertently involving the whole
crowd. Simplehuman admits that its trash can sometimes spontaneously opens in
response to background noise. Even Amazon’s Echo wakes up when it isn’t needed,
and can misinterpret family chatter as a directive to fire off seemingly random
messages.
When we leave instructions for dog sitters or house
guests, they include notes about the quirks of the interfaces to our
appliances, gadgets and heating and cooling systems. In the future, they might
consist solely of a list of names for all those devices, customized to reflect
our tastes.
It might not be long before you find yourself saying
something like, “David Bowie, preheat the oven to 350 degrees. Frank Zappa,
wash the dishes.”
Write to Christopher Mims at christopher.mims@wsj.com
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