Publishers underwhelmed with Apple News app
Publishers underwhelmed with Apple News app
Friday, November 13, 2015 · 10:23 am
“When Time Inc. CEO Joe Ripp expressed frustration with
his company’s performance on Apple News last week, his complaints apparently
were just the tip of the iceberg,” Lucia Moses reports for Digiday. “Other
publishing execs are unhappy about everything from the traffic they’re getting
from the two-month-old news aggregation app to the user experience to the data
Apple’s giving them.”
“As one publisher, who like others wouldn’t talk on the
record for fear of jeopardizing their relationship with Apple, said, ‘The
traffic is underwhelming,'” Moses reports. “Data is also a sticking point.
Apple is providing weekly data reports including basics like the volume of page
views and shares, but publishers want a dashboard that they can use to analyze
data on demand, and more demographic data on users. To appeal to publishers,
Apple was supposed to let them count the views toward their traffic and let
publishers sell ads into the app. But publishers said Apple has been delayed in
adding measurement firm comScore tags to the content.”
“There are execution issues, too. There are more than 70
publishers in the app, but only a few get featured at a time on the app’s
promotional screen, so some could be getting a big traffic advantage over
others,” Moses reports. “There are kinks in the user experience, too. Apple
hasn’t provided ways to promote individual stories so they’re not all just in
reverse-chronological order, as some had hoped. Two features of Apple News are
its story personalization and recommendation, but the selections don’t seem
especially personalized and the “related stories” section often contains other
publishers’ version of the same story that the user clicked on, giving it a
stale feeling. All this adds up to a feeling that Apple wasn’t ready for the
app release.”
Read more in the full article here.
MacDailyNews Take: “Apple wasn’t ready for the app release.”
Shocker.
So far, Apple under Tim Cook badly botched the iPad 2
launch, completely botched the iMac release in 2012 (missing Christmas, no
less), botched the Maps release beyond belief, then botched the Apple Watch
release all to hell by launching with no supply (à la the iMac, so much for
learning lessons), launched Apple Music with a horrendous UI and rampant
usability issues, launched a wildly incomplete Apple TV without even providing
simple basics like Apple Remote app compatibility, and just botched the release
of the iPad Pro without having its Apple Pencil or its uninspired,
poorly-reviewed so-called “Smart” Keyboard available for over a month.
Attention to detail, Tim. It means something. You should
give it a try sometime.
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