Facebook conducted secret psychology experiment on users' emotions
Facebook conducted secret psychology experiment on users'
emotions
Facebook has conducted a secret massive psychology
experiment on its users to find out how they respond to positive and negative
messages - without telling participants
By Harriet
Alexander
12:00PM BST 28 Jun 2014
Over 600,000 Facebook users have taken part in a
psychological experiment organised by the social media company, without their
knowledge.
Facebook altered the tone of the users' news feed to
highlight either positive or negative posts from their friends, which were seen
on their news feed.
They then monitored the users' response, to see whether
their friends' attitude had an impact on their own.
"The results show emotional contagion," wrote a
team of Facebook scientists, in a paper published by the PNAS journal -
Proceedings of the National Academy of Scientists of the United States.
"When positive expressions were reduced, people
produced fewer positive posts and more negative posts; when negative
expressions were reduced, the opposite pattern occurred. These results indicate
that emotions expressed by others on Facebook influence our own emotions,
constituting experimental evidence for massive-scale contagion via social
networks."
Facebook were able to carry out the experiment because
all users have to tick a box agreeing to their terms and conditions. These
include "internal operations, including troubleshooting, data analysis,
testing, research and service improvement."
In the study, the authors point out that they stayed
within the remit of the agreement by using a machine to pick out positive and
negative posts, meaning no user data containing personal information was
actually viewed by human researchers.
The study, carried out over a week in January 2012, was
carried out for scientific purposes. But evidence that social media can have
such a strong impact on people's mental state will certainly be of interest to
advertisers.
The lead scientist, Adam Kramer, said in an interview
when he joined Facebook in March 2012 that he took the job because
"Facebook data constitutes the largest field study in the history of the
world."
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