Dec 10, 1:11 PM EST
GOVERNMENT INVESTIGATING MAKERS OF CELLPHONE APPS
BY RICHARD LARDNER ASSOCIATED PRESS
WASHINGTON (AP) -- The government is investigating
whether software companies that make cellphone apps have violated the privacy
rights of children by quietly collecting personal information from phones and
sharing it with advertisers and data brokers, the Federal Trade Commission said
Monday. Such apps can capture a child's physical location, phone numbers of
their friends and more.
The FTC described the marketplace for mobile applications
- dominated by online stores operated by Apple and Google - as a digital danger
zone with inadequate oversight. In a report by the FTC's own experts, it said
the industry has grown rapidly but failed to ensure the privacy of young
consumers is adequately protected. The FTC did not say which or how many
companies it was investigating.
Among 400 apps designed for kids examined by the FTC,
most failed to inform parents about the types of data the app could gather and
who could access it, the report said. Others apps contained advertising that
most parents would find objectionable or included links to Facebook, Twitter
and other social media services where kids post information about themselves.
The report said mobile apps can siphon data to
"invisible and unknown" third parties that could be used to develop a
detailed profile of a child without a parent's knowledge or consent.
"It's not hypothetical that this information was
shared," said Jessica Rich, associate director of the FTC's financial
practices division.
The FTC also said it was investigating whether any of the
apps developers engaged in unfair or deceptive trade practices, which would be
illegal.
In one case mentioned in the report, an app that allows
children to paint pictures and save them in an online photo gallery didn't
indicate that it includes advertising. But investigators said the app ran an ad
across the bottom of the screen for an online dating service that said,
"See 1000+ Singles."
The FTC would not identify any companies it was
investigating until a complaint is filed, Rich said. She said the agency
expects the report will "light a fire" under the industry.
"We're not naming names, in part because we think
this is a systematic problem, and we don't want people to think that if they
avoid certain apps that they're home free," Rich said.
The commission is considering major changes to a 1998
law, the Children's Online Privacy Protection Act, that would impose tougher
online safeguards for children under 13. Technology companies have warned that
the proposed changes are too aggressive and could discourage them from
producing kid-friendly content on the Internet. But public interest groups have
pushed hard for the changes, saying expanded use of mobile devices and methods
for collecting personal data have outpaced rules put in place more than a
decade ago.
The commissioners are expected to vote on the revisions
to the law within weeks. Among the proposed changes is a requirement to
prohibit the use of behavioral marketing techniques to track and target
children unless a parent approves. The changes also would cover a category of
location information and data known as "persistent identifiers" which
allow a person to be tracked over time and across various websites and online
services.
The new FTC report builds on an earlier survey of the
mobile apps industry by the commission's staff that urged apps stores and
developers - along with the advertisers and brokers they work with - to be more
open about how their programs work. The commission credited Apple and Google
for new policies that encourage developers to publish their privacy policies
clearly and in places that are easily accessible. But the FTC said there was
too little progress, forcing it to take more aggressive steps.
As of September, Apple and Google combined offered more
than 1.4 million apps for downloading, up from 880,000 in March, the FTC said.
The staff randomly selected 200 apps each from the Google
and Apple stores using the keyword "kids." After testing the apps,
they determined that 60 percent of them transmitted the user's device identification
to the software company or, more frequently, to advertising networks and data
brokers that compile, analyze and sell consumer information for marketing
campaigns.
The device ID is a string of letters or numbers that
uniquely identifies each mobile device and can represent a pathway to more
personal information, like a person's name, phone number and email address.
More than a dozen of the apps that transmitted device IDs also sent the user's
exact geographic location and phone number, the FTC said.
Only about 20 percent of the apps disclosed any
information about the program's privacy practices, and the FTC said many
disclosures were inadequate.
"Many consisted of a link to a long, dense and
technical privacy policy that was filled with irrelevant information and would
be difficult for most parents to read and understand," the report said.
More than 20 percent of the apps examined included links
to social media services but few informed consumers about them before the
program was downloaded. The FTC said the result was that children could post
comments, photos or videos that could harm their reputations or offend other
people.
Federal Trade Commission: HTTP://WWW.FTC.GOV/
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